Last updated August 28, 2024
Introduction
This Privacy Policy describes how Asianhaat.com and its affiliates (collectively “Asianhaat , we, our, us”) collect, use, share, protect or otherwise process your information/
personal data through our website asianhaat.com (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without registering with us.
We do not offer any product/service under this Platform outside India and your personal data will
primarily be stored and processed in India. By visiting this Platform, providing your information or
availing any product/service offered on the Platform, you expressly agree to be bound by the terms and
conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and
conditions, and agree to be governed by the laws of India including but not limited to the laws applicable
to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with
us during the course of our relationship.and related information provided from time to time. Some of the
information that we may collect includes but is not limited to personal data / information provided to us
during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile
number, email IDand/or any such information shared as proof of identity or address. Some of the
sensitive personal data may be collected with your consent, such as your bank account or credit or debit
card or other payment instrument information or biometric information such as your facial features or
physiological information (in order to enable use of certain features when opted for, available on the
Platform) etc all of the above being in accordance with applicable law(s) You always have the option to
not provide information, by choosing not to use a particular service or feature on the Platform. We may
track your behaviour, preferences, and other information that you choose to provide on our Platform.
This information is compiled and analysed on an aggregated basis. We will also collect your information
related to your transactions on Platform and such third-party business partner platforms. When such a
third-party business partner collects your personal data directly from you, you will be governed by their
privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or
the content of their privacy policies, and we request you to read their privacy policies prior to disclosing
any information. If you receive an email, a call from a person/association claiming to be VEDIKA
PUBLICATION seeking any personal data like debit/credit card PIN, net-banking or mobile banking
password, we request you to never provide such information. If you have already revealed such
information, report it immediately to an appropriate law enforcement agency.
Usage- We use personal data to provide the services you request. To the extent we use your personal data
to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to
assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to
resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services,
and updates; customise your experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; conduct marketing research, analysis and surveys; and as
otherwise described to you at the time of collection of information. You understand that your access to
these products/services may be affected in the event permission is not provided to us.
Sharing- We may share your personal data internally within our group entities, our other corporate
entities, and affiliates to provide you access to the services and products offered by them. These entities
and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may
disclose personal data to third parties such as sellers, business partners, third party service providers
including logistics partners, prepaid payment instrument issuers, third-party reward programs and other
payment opted by you. These disclosure may be required for us to provide you access to our services and
products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate
our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our services. We may disclose personal and sensitive personal data to government
agencies or other authorised law enforcement agencies if required to do so by law or in the good faith
belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal
process. We may disclose personal data to law enforcement offices, third party rights owners, or others in
the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content violates the rights of a third
party; or protect the rights, property or personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised access or disclosure, loss or
misuse we adopt reasonable security practices and procedures. Once your information is in our
possession or whenever you access your account information, we adhere to our security guidelines to
protect it against unauthorised access and offer the use of a secure server. However, the transmission of
information is not completely secure for reasons beyond our control. By using the Platform, the users
accept the security implications of data transmission over the internet and the World Wide Web which
cannot always be guaranteed as completely secure, and therefore, there would always remain certain
inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login
and password records for their account.
Data Deletion and Retention- You have an option to delete your account by visiting your profile and
settings on our Platform , this action would result in you losing all information related to your account.
You may also write to us at the contact information provided below to assist you with these requests. We
may in event of any pending grievance, claims, pending shipments or any other services we may refuse
or delay deletion of the account. Once the account is deleted, you will lose access to the account. We
retain your personal data information for a period no longer than is required for the purpose for which it
was collected or as required under any applicable law. However, we may retain data related to you if we
believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may
continue to retain your data in anonymised form for analytical and research purposes.
Your Rights- You may access, rectify, and update your personal data directly through the functionalities
provided on the Platform.
Consent- By visiting our Platform or by providing your information, you consent to the collection, use,
storage, disclosure and otherwise processing of your information on the Platform in accordance with this
Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you
have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
You, while providing your personal data over the Platform or any partner platforms or establishments,
consent to us (including our other corporate entities, affiliates, lending partners, technology partners,
marketing channels, business partners and other third parties) to contact you through SMS, instant
messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option
to withdraw your consent that you have already provided by writing to the Grievance Officer at the
contact information provided below. Please mention “Withdrawal of consent for processing personal
data” in your subject line of your communication. We may verify such requests before acting on our
request. However, please note that your withdrawal of consent will not be retrospective and will be in
accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw
consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our
services for which we consider such information to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may
update this Privacy Policy to reflect changes to our information practices. We may alert / notify you
about the significant changes to the Privacy Policy, in the manner as may be required under applicable
laws.
This privacy notice for AsianHAAT (“Company” “we,” “us,” or “our”), states how and why we might collect, store,
use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://asianhaat.com/, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not
agree with our policies and agreement, please do not use our Services. If you still have any questions or concerns, please
contact us at [email protected]
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by
clicking the link following each key point or by using our table of contents below to find the main part you are looking for.
You can also click here to go directly to our table of contents.
Do we process any sensitive personal information?
We do not process sensitive personal information.
How do we keep your information safe?
We have organizational and technical processes and measures in place to protect your personal information safe. However,
no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Click here to learn more.
What personal information do we process?
When you visit, use, or negotiating our Services, we may process personal information depending on how you interact with AsianHAAT
and the Services, the searches or choices you make, and the products and features you use. Click here to learn more.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Click here to learn more.
Do we receive any information from third parties?
We do not receive any information from third parties
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Click here to learn more
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form available
here: https://asianhaat.com/my-account/, or by contacting us. We will consider and take action upon any request in accordance
with applicable data protection laws.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding
your personal information. Click here to learn more
Want to learn more about what Elite Tech does with any information we collect?
Click here to review the notice in full.
TABLE OF CONTENTS
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
WHAT ARE YOUR PRIVACY RIGHTS?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain
information about you
Our Services offer you the ability to register and log in using your third-party social media account details (like your
Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your
social media provider. The profile information we receive may vary depending on the social media provider concerned, but
will often include your name, email address, friends list, and profile picture, as well as other information you choose to
make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are
otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for,
other uses of your personal information by your third-party social media provider. We recommend that you review their
privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy
preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No
purpose in this notice will require us keeping your personal information for longer than the period of time in which users
have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize
such information, or, if this is not possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any further processing until deletion
is possible.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are located in the UAE or UK and you believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You can find their contact details here:
https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you are located in Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express
and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable
law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds
other than consent
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account
Upon your request to terminate your account, we will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at [email protected].
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or
who advertise on our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements
from third parties that are not affiliated with us and which may link to other websites, services, or applications.
Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or
damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a
third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and
privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy
notice. We are not responsible for the content or privacy and security practices and policies of any third parties,
including other websites, services, or applications that may be linked to or from the Services. You should review the
policies of such third parties and contact them directly to respond to your questions.
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you willingly provide to us when you register on the Services, express an interest
in obtaining information about us or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions
with us and the Services, the choices you make, and the products and features you use. The personal information we collect
may include the following:
passwords
usernames
email addresses
names
phone numbers
contact preferences
location
debit/credit card numbers
contact or authentication data
billing addresses
Sensitive Information. We do not process any sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument
number (such as a credit card number), and the security code associated with your payment instrument. All payment data is
stored by AsianHAAT. You may find their privacy notice link(s) here:_.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account
details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect
the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes
to such personal information.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security
and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the
requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and
solve any potential issues you might have with the requested service.
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so
you can create and log in to your account, as well as keep your account in working order.
To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns,
and exchanges made through the Services.
To enable user-to-user communications. We may process your information if you choose to use any of our offerings that
allow for communication with another user.
To request feedback. We may process your information when necessary to request feedback and to contact you about your
use of our Services.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure,
including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our Services to better understand how they are
being used so we can improve them.
To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we
believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate
and improve our Services, products, marketing, and your experience.
To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to
legal requests, and exercise, establish, or defend our legal rights.
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the
security of any personal information we process. However, despite our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children who is under 18 years of age.
We do not knowingly entreat data from or market to children under 18 years of age. By using the Services, you represent
that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s to avail
the Services. If we learn that personal information from users less than 18 years of age has been collected, we will
deactivate the account and take reasonable action to promptly delete such data from our records. If you become aware of
any data we may have collected from children under age 18, please contact us at [email protected].
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in particular situations described in this section and/or with the following third parties.
Consultants, Vendors, and Other Third-Party Service Providers. We may share your data with third-party vendors,
service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access
to such information to do that work. The third parties we may share personal information with are as follows:
Communicate and Chat with Users
ClickDesk Live Chat
Allow Users to Connect to Their Third-Party Accounts
Facebook account and Google account
Social Media Sharing and Advertising
ShareThis
User Account Registration and Authentication
Facebook Login and Google Sign-In
We also may need to share your personal information in the following situations:
Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to
honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other
companies that we control or that are under common control with us
Business Transfers. We may share or transfer your information in connection with, or during negotiations of any
merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
Business Partners. We may share your information with our business partners to offer you certain products, services,
or promotions
Other Users. When you share personal information (for example, by posting comments, contributions, or other content
to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by
all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of
our Services and register for our Services through a social network (such as Facebook), your contacts on the social
network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to
view descriptions of your activity, communicate with you within our Services, and view your profile
CONTROLS FOR DO-NOT-TRACK FEATURES
Most internet browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically
communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this privacy notice.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information
California Civil Code Section 1798.83, also known as the “Shine The Light law, gramts our users who are California residents
to request and obtain from us, once a year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared
personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a
request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to
request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date
and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice,
we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect
from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit:
https://asianhaat.com/my-account/
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
AsianHAAT
Mashila Rail line Dhar
Sankrail
Kolkata, west bengal 711313
India
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