Last Updated: [28.01.2024]
Shipping Policy
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Time
Domestic Shipping: Orders will be delivered within 3 to 4 weeks from the date of order confirmation.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, and other unforeseen circumstances.
AsianHaat.com is dedicated to providing high-quality wholesale garments. We understand that there may be occasions where you need to return a product or seek a refund. This Refund and Returns Policy outlines the procedures and conditions for such cases. By making a purchase on AsianHaat.com, you agree to adhere to the terms outlined below.
return : We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
Returns
Eligibility:
To be eligible for a return, the item must be unused, unworn, and in the same condition as received.
Returns must be initiated within [2] days of receiving the product.
Return Process:
Contact our Customer Service team at [email protected] to initiate the return process.
Provide your order number, details of the item to be returned, and the reason for the return.
Our team will guide you through the return process and provide a return authorization if applicable.
Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
We recommend using a trackable shipping method to ensure the safe return of the item.
Refund Processing:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within [5] days.
Refunds
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photographic evidence.
We will assess the issue and provide instructions for return or replacement.
Refunds for Non-Receipt:
If your order does not arrive within the specified delivery time, please contact us to investigate the issue.
A refund or replacement will be provided if the non-receipt is confirmed.
Partial Refunds:
In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts.
Exclusions
Certain items are non-returnable and non-refundable, including but not limited to:
Customized or personalized items.
Items marked as final sale.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact our Customer Service team at support@asianHaat.com reserves the right to modify or update this policy at any time. It is your responsibility to review this policy periodically.
