Privacy Policy
Your privacy is important to us
Introduction
Welcome to AsianHaat ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website asianhaat.com or use our mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our platform
- Place an order
- Subscribe to our newsletter
- Participate in surveys or contests
- Contact our customer support
- Create a seller account
This information may include:
- Name and contact details (email address, phone number)
- Shipping and billing addresses
- Payment information (credit card details, UPI IDs)
- Date of birth
- Government identification (for seller verification)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Time zone and location
- Operating system
- Pages you view and links you click
- Products you search for and view
- Products you add to cart or wishlist
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your orders: Manage your purchases, payments, returns, and exchanges
- To improve our services: Analyze user behavior to enhance user experience
- To communicate with you: Send order updates, promotional offers, and newsletters
- To prevent fraud: Monitor transactions for fraudulent activity
- To comply with legal obligations: Meet regulatory requirements
- For marketing purposes: Show personalized product recommendations
How We Share Your Information
We may share your information with:
- Service Providers: Payment processors, shipping companies, and marketing agencies
- Sellers: To facilitate order fulfillment and customer service
- Legal Authorities: When required by law or to protect our rights
- Business Partners: For joint promotions or services
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security audits
- Limited access to personal data
- Secure payment gateways
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and login information
- Analyze site traffic and usage patterns
- Deliver targeted advertisements
- Improve website functionality
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to certain types of processing
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: